Privacy Policy
Firstly, we do not share personal details about any of our customers with any third party other than those required for us to process and deliver your orders and are committed to protecting your online privacy.
Apart from the details collected through the checkout process (name, address, e-mail address, phone number), we also record all customer transactions. This enables us to be able to respond quickly to any queries you may have. We do not store, see, or receive any details of your credit card at any time during or after your transaction.
Shopify
Our store is hosted by Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored in Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
Courier Providers
For delivery purposes, delivery, order and contact information is passed onto the applicable carrier providers. These services also allow us to provide customer tracking details, monitor and track packages.
Use of cookies
We use web cookies on pages to improve browser performance and enable certain functions. A cookie is a small text file that is stored on your device. Some of the cookies are deleted once you leave our site and close your browser (session cookies). Other cookies remain on your device and enable us to recognize your browser during your next visit (persistent cookies). Through your web browser you can change your individual settings in relation to cookies, such as refusing to accept. If cookies are disabled some functions of our website may not work for your correctly.
Use of Google (Universal) Analytics and Facebook Pixels for Web Analysis and Marketing
Our store uses Google Analytics and Facebook Pixels to help us learn about store visits and the pages being viewed as well as for marketing purposes..
Email Lists
From time to time we may wish to contact you to inform you of upcoming sales or special offers. This is sent to 'opt in' subscribers. If you no longer wish to remain on this list please let us know, or you can unsubscribe directly from any email content received.
Payment Options
Payment options offered on site include credit card (Visa & Mastercard), Google Pay and bank transfer payment. Any option can be selected during the checkout process of your order.
Website Security
Our site is a secure SSL site. Meaning any data entered is encrypted and protected from any outside sources. Our online payments are processed securely via Shopify. No account is needed for any of the payment options, nor is an account required through this site to place an order.
Protection.
Extensive protection against unauthorized payments and fraud prevention technology ensure safe secure transaction processing.
Prevention.
Our security measures help stop problems before they occur. Our payment providers are leaders in antifraud technology using state-of-the-art behind the scenes technology to help prevent fraud with expert staff monitoring transactions 24/7, enabling you to shop and pay safely.